Limitation of Liability

Our Liability to You

At Samyak Naturals, we take great pride in the quality of our products and the services we provide. However, it is important that our customers understand the extent and boundaries of our legal responsibility. By purchasing from us, you acknowledge and agree to the terms outlined in this section.

No Liability for Indirect or Consequential Damages

Samyak Naturals shall not be held liable for any damages that are indirect, incidental, or consequential in nature. This includes, but is not limited to, the following situations:

• Product Use — Any adverse reactions, personal injury, dissatisfaction, or loss arising from the use or misuse of our products. We strongly recommend that customers read all product labels, ingredient lists, and usage instructions carefully before use. If you have known allergies or sensitivities, please consult a medical professional before trying a new personal care product.
• Courier Delays — Any inconvenience, financial loss, or missed commitments caused by delays in the delivery of your order due to courier or logistics issues. As shipping is handled by our third-party logistics partner, Shiprocket, Samyak Naturals cannot be held responsible for delays that fall outside our operational control.
• Payment Gateway Issues — Any technical errors, transaction failures, double charges, or delays in payment processing or refund settlement caused by the payment gateway (Razorpay) or your banking institution. Such matters are governed by the respective service providers' terms and conditions.

What This Means for You

In simple terms, our liability is strictly limited to the value of the product(s) you purchased from us. We will not be responsible for any loss or damage that goes beyond the direct and immediate scope of your order with us. We encourage all customers to:

• Use our products as directed and perform a patch test before full use.
• Track their orders regularly using the tracking details provided.
• Reach out to us promptly at support@samyaknaturals.com if any issue arises so we can assist within our means.

Governing Jurisdiction

In the event of any dispute, claim, or legal proceeding arising out of or in connection with your use of our website, products, or services, such matters shall be subject to the exclusive jurisdiction of the courts located in Nashik, Maharashtra, India. By placing an order with Samyak Naturals, you consent to this jurisdiction and agree that all claims will be resolved under the applicable laws of India.

If you have any questions regarding this policy or need further clarification, please do not hesitate to contact us at support@samyaknaturals.com. We are here to help.