Carina & Juvelle Solid Perfume Duo

• Orders are shipped via our logistics partner Shiprocket.
• Estimated delivery time is 3–7 business days depending on location and courier service availability.
• Shipping timelines are indicative and may vary due to external factors (festivals,strikes, weather, etc.).
• Customers will receive tracking details once the order is dispatched.

• Due to the nature of our products (personal care & fragrances), we do not accept returns or exchanges once the product is delivered.

• All payments are final and non-refundable except in the following rare cases:

1. Wrong product delivered.
2. Product damaged during transit.
3. Manufacturing defect.
   

• For such cases, customers must raise a complaint within 48 hours of delivery by emailing us at [support@samyaknaturals.com] with clear photos/videos as proof.
  
• Eligible refunds (if approved) will be processed within 7–10 business days to the original payment method via Razorpay.
  

Order cancellations are only allowed before dispatch. Once shipped, no cancellation or refund will be entertained.